Genuineness
When we are being genuine we are open and ourselves. If you are genuine with your clients you will encourage them to be more forthcoming, and build a relationship with them built on trust and respect.
Unconditional Positive Regard
In order for clients to feel respected and accepted it is important that counsellors do not judge them by any preconceived sets of rules or standards. No matter what difficulties a client brings to the session it is important that counsellors respect their thoughts and feelings.
Empathy
This is the ability to understand a client completely, and is an essential part of the counselling process. The counsellor must see the world of the client as they see it, without becoming involved.

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