Gerard Egan and SOLER

Gerard Egan defined the acronym SOLER as part of his “Skilled Helper” staged approach to counselling. It is a non-verbal listening process used in communication, and a key skill taught to counsellors as part of their training. But what is it?

SOLER stands for:

S: Sit SQUARELY on to the client, preferably at a 5 o’clock position to avoid the possibility of staring.
O: Maintain an OPEN posture at all times, not crossing your arms or legs which can appear defensive.
L: LEAN slightly in towards the client.
E: Maintain EYE CONTACT with the client without staring.
R: RELAX. This should in turn help the client to relax.

SOLER should be used as an integral part of active listening (See my other post on this subject). To find out more about the life and work of Gerard Egan, and read a review of The Skilled Helper, click here

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